If you are not satisfied with your purchase for any reason, you can return the product within 15 days of purchase. You must cover the cost to ship the item back to our store. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method.
Please note that returned products must be unused and in the original packaging. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.
Also, all items that are greater than $150.00 will have a restocking fee of 10% of the purchase price.
Please note that there are exceptions to our return policy stated below:
– Discounted items from a final sale cannot be returned for a refund nor exchanged.
– As noted above, all items that are greater than $150.00 will have a restocking fee of 10% of the purchase price.
– We cannot refund items that have been used. Nor can they be returned.
To return a purchased item, follow the steps below:
- Email or call us with your order number and state which items you would like to return.
- Make sure the items you’re returning do not have any visible signs of use and in the original packaging.
- Put the products into shipment packaging and ship it to us (1702 Avenue F. Lubbock, Texas, 79401).
We will need 5 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.
